Legal · 003

Returns & Right of Withdrawal

Last updated: [DATE]
Note — placeholder text. This page summarizes the right of withdrawal in customer-friendly form and links to the full terms of sale. Fill in [BRACKETS] with your actual process (return address, any product-specific exceptions) before the page goes live.

01 Your right of withdrawal

You have a 14-day right of withdrawal starting from the day you receive your order. This means you can cancel your purchase without giving a reason, as long as you notify us within this period.

02 How to return an item

  • Contact us within 14 days of receiving your order.
  • Send the item back in essentially unchanged condition, in its original packaging where possible
  • Include your order number or receipt with the return
  • Return address: [ADDRESS]

03 Return shipping cost

You're responsible for return shipping costs, unless the item is faulty or damaged (see section 5).

04 Refunds

Once we've received and approved your return, we'll refund the amount to the payment method you used at checkout, within 14 days.

05 Faulty or damaged items

If your item arrives faulty or damaged, contact us right away with a photo of the issue and we'll help arrange a return or replacement at no cost to you. This is covered under Swedish consumer purchase law — see the full terms of sale for details.