Privacy Policy
01 Data we collect
When you shop with us or create an account, we collect the information you provide directly, such as:
- Name and delivery address
- Email address and phone number
- Payment details (handled by our payment provider — we never store full card details ourselves)
- Order history
We also automatically collect some technical information when you visit the site, such as IP address and device information, via cookies — see section 6.
02 Why we collect it
- To fulfil and deliver your order
- To handle payment and bookkeeping
- To contact you about your order if needed
- For marketing, if you've actively opted in (e.g. newsletter)
03 Legal basis
We process your data where it's necessary to fulfil our contract with you (your purchase), and in some cases based on consent (e.g. newsletter) or a legal obligation (e.g. Swedish bookkeeping law).
04 How long we keep data
We keep your data for as long as necessary for the purpose it was collected, and at minimum as long as required by law — for example, Swedish bookkeeping law (bokföringslagen) requires accounting records to be kept for 7 years. [Fill in your actual process for deleting customer data that's no longer needed.]
07 Your rights
Under GDPR, you have the right to:
- Request a copy of the data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("the right to be forgotten"), to the extent it doesn't conflict with other legal obligations (e.g. bookkeeping requirements)
- Withdraw consent you've previously given, e.g. for the newsletter
- Lodge a complaint with the Swedish Authority for Privacy Protection (IMY)
08 Contact
Questions about this policy or your personal data? Contact us at [contact@glitzer.store].