Most orders leave within 2–5 business days and arrive within 1–3 weeks depending on destination. Exact estimates are shown at checkout before you pay.
Yes — GLITZER ships worldwide. Orders outside the EU may be subject to customs duties or import VAT charged on arrival, separate from what you pay at checkout.
You'll get a tracking link by email as soon as your order ships. If it hasn't arrived after a few days, check your spam folder, then contact us.
Reach out as soon as possible after ordering — we can usually adjust or cancel before it ships, but can't guarantee changes once an order is already in fulfilment.
Most garments are cut oversized on purpose — that's part of the silhouette. If you prefer a closer fit, sizing down usually works. Each item's product page lists the sizes available for that piece.
Clothing runs S–XL. Hardware pieces — rings, belts, pendants — are one size and adjustable where noted on the product page.
You have 14 days from delivery to return an item, no reason required. Full detail lives in our returns policy.
Contact us with your order number within 14 days of delivery and we'll send return instructions.
Within 14 days of us receiving and approving the returned item, back to your original payment method.
It varies by piece — heavyweight fleece, faux leather, ripstop cotton, cast and plated chrome or gunmetal hardware. Materials are listed on every product page.
Keep it dry, wipe with a soft cloth, and avoid prolonged contact with perfume or lotion — that's what dulls a chrome finish fastest.
Sometimes, but GENESIS runs limited by design — once a piece marked "Low Stock" sells out, it may not come back. Join the newsletter for restock and drop alerts.
Major cards and the standard payment options shown at checkout. Full detail is in our terms of sale.
Yes — payment is processed by our payment provider over an encrypted connection. We never see or store your full card details.
Any applicable tax is shown clearly before you complete your purchase, alongside shipping — see the terms of sale for specifics.